Terms of service

NeoHomeStyle
Website: neohomestyle.com
Email: neohomestyle@gmail.com
Phone: 7908684925
Address: Harachandrapur, P.O. Matikumra, P.S. Ranaghat, Dist. Nadia, West Bengal – 741201

1. Introduction

Welcome to NeoHomeStyle. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services related to Home and Garden items. By accessing or using neohomestyle.com, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

NeoHomeStyle is committed to providing high-quality Home and Garden products, including home décor, kitchen accessories, gardening tools, storage solutions, and related items. We strive to offer a seamless and secure shopping experience for all customers.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • All information provided by you is accurate and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your account credentials.

  • Accept responsibility for all activities under your account.

NeoHomeStyle shall not be liable for any loss resulting from unauthorized use of your account.

4. Products and Services

NeoHomeStyle offers Home and Garden products through an online platform. We make every effort to display product descriptions, images, pricing, and specifications accurately. However:

  • Product colors may vary due to screen settings.

  • Measurements may have slight variations.

  • Availability is subject to stock limitations.

We reserve the right to discontinue products at any time without notice.

5. Pricing and Payments

All prices are listed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without prior notice.

We accept secure payment methods through trusted payment gateways. By placing an order, you agree that:

  • The payment details provided are valid and authorized.

  • You will pay the full amount, including applicable taxes and shipping charges.

If a pricing error occurs, we reserve the right to cancel or refuse the order.

6. Order Acceptance and Cancellation

Once you place an order, you will receive an order confirmation email. This does not signify acceptance of the order. We reserve the right to:

  • Cancel orders due to product unavailability.

  • Refuse orders suspected of fraudulent activity.

  • Cancel orders containing incorrect pricing information.

Customers may request order cancellation before shipment by contacting neohomestyle@gmail.com.

7. Shipping and Delivery

We aim to process and ship orders promptly. Delivery timelines depend on your location and logistics providers.

  • Shipping charges may vary depending on the order size and location.

  • Estimated delivery dates are approximate and not guaranteed.

  • NeoHomeStyle is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances.

Customers must provide accurate shipping details. Incorrect addresses may result in delivery delays or additional charges.

8. Returns and Refunds

Our Return and Refund Policy outlines the conditions under which returns are accepted. Generally:

  • Products must be unused and in original packaging.

  • Return requests must be made within the specified return window.

  • Refunds are processed after product inspection.

Certain items, such as customized or clearance products, may not be eligible for return.

9. User Conduct

By using our website, you agree not to:

  • Violate any applicable laws or regulations.

  • Post false, misleading, or harmful content.

  • Attempt to hack, disrupt, or interfere with website functionality.

  • Use the site for fraudulent or illegal activities.

Violation of these rules may result in termination of your access.

10. Intellectual Property

All content on neohomestyle.com, including logos, text, graphics, product images, and design elements, is the property of NeoHomeStyle and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written consent.

11. Limitation of Liability

NeoHomeStyle shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of profits or revenue.

  • Damage resulting from improper use of products.

Our total liability shall not exceed the amount paid for the product purchased.

12. Warranty Disclaimer

All products are provided “as is” and “as available.” While we strive to ensure product quality, we do not guarantee:

  • Uninterrupted website access.

  • Error-free content.

  • That products will meet all individual expectations.

Manufacturer warranties, if applicable, will be passed on to customers.

13. Privacy

Your use of this website is also governed by our Privacy Policy. We respect your personal information and take appropriate measures to protect it.

14. Third-Party Links

Our website may contain links to third-party websites. NeoHomeStyle is not responsible for the content, policies, or practices of such websites.

15. Indemnification

You agree to indemnify and hold harmless NeoHomeStyle, its owners, employees, and affiliates from any claims, damages, or expenses arising from:

  • Your misuse of the website.

  • Violation of these Terms.

  • Infringement of third-party rights.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Nadia, West Bengal.

17. Changes to Terms

NeoHomeStyle reserves the right to modify these Terms at any time. Changes will be effective upon posting on the website. Continued use of the website constitutes acceptance of revised Terms.

18. Contact Information

For any questions regarding these Terms of Service, please contact:

NeoHomeStyle
Harachandrapur, P.O. Matikumra
P.S. Ranaghat, Dist. Nadia
West Bengal – 741201
Email: neohomestyle@gmail.com
Phone: 7908684925

By using neohomestyle.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing NeoHomeStyle for your Home and Garden needs.