Terms & Conditions
Effective Date: 02/03/2026
Welcome to NeoHomeStyle. These Terms & Conditions govern your use of our website www.neohomestyle.com and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Company Information
Business Name: NeoHomeStyle
Website: www.neohomestyle.com
Email: neohomestyle@gmail.com
Phone: 7908684925
Address: Harachandrapur, PO – Matikumra, PS – Ranaghat, District – Nadia, West Bengal, Pin Code – 741201, India
NeoHomeStyle specializes in Home and Garden products, offering a wide range of high-quality household essentials, decorative items, garden tools, and lifestyle accessories.
2. Acceptance of Terms
By accessing this website, you confirm that:
-
You are at least 18 years old or accessing under the supervision of a parent/guardian.
-
You agree to comply with all applicable laws and regulations.
-
You will not misuse this website for illegal or unauthorized purposes.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes means you accept the revised terms.
3. Use of Website
You agree to use NeoHomeStyle only for lawful purposes. You must not:
-
Use the website in any way that may damage or impair performance.
-
Attempt to gain unauthorized access to our systems.
-
Upload malicious software, viruses, or harmful code.
-
Reproduce, duplicate, copy, sell, or exploit any part of the website without written permission.
All content on this website, including images, text, graphics, logos, and product descriptions, is the property of NeoHomeStyle and is protected by copyright and intellectual property laws.
4. Products & Services
NeoHomeStyle offers Home and Garden products including but not limited to:
-
Home décor items
-
Kitchen accessories
-
Storage and organization products
-
Garden tools and supplies
-
Household essentials
We make every effort to display product colors, sizes, and descriptions accurately. However:
-
Slight variations may occur due to screen settings or lighting.
-
Product packaging may differ from images shown.
-
Availability of products may change without notice.
We reserve the right to discontinue any product at any time.
5. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
Pricing Policy:
-
Prices may change without prior notice.
-
We reserve the right to correct pricing errors.
-
If a product is mistakenly listed at an incorrect price, we reserve the right to cancel or refuse the order.
Payment Methods:
We accept secure online payments via trusted payment gateways. Payment must be completed before order processing.
NeoHomeStyle is not responsible for transaction failures due to:
-
Incorrect card details
-
Bank authorization issues
-
Technical payment gateway errors
6. Order Acceptance & Cancellation
Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance.
We reserve the right to:
-
Refuse or cancel orders at our discretion.
-
Cancel orders due to stock unavailability.
-
Cancel suspicious or fraudulent orders.
-
Cancel orders with incorrect pricing.
If your order is canceled after payment, a refund will be processed as per our refund policy.
Customers may request cancellation before the order is shipped.
7. Shipping & Delivery
NeoHomeStyle delivers across India.
Shipping Terms:
-
Delivery timelines are estimated and not guaranteed.
-
Delays may occur due to logistics issues, weather, or unforeseen circumstances.
-
Customers must provide accurate delivery information.
We are not responsible for:
-
Incorrect shipping addresses provided by customers.
-
Delays caused by courier services.
-
Delivery failure due to absence at delivery address.
Risk of loss transfers to the customer once the product is delivered.
8. Returns & Refunds
Returns and refunds are subject to our Return Policy.
General Conditions:
-
Items must be unused and in original packaging.
-
Return requests must be made within the specified return period.
-
Certain products may not be eligible for return due to hygiene or customization.
Refunds will be processed after inspection of returned products. Processing time may vary depending on payment method and bank policies.
NeoHomeStyle reserves the right to reject returns that do not meet our policy conditions.
9. Intellectual Property
All content on NeoHomeStyle including:
-
Logos
-
Product images
-
Website design
-
Graphics
-
Text content
Is the exclusive property of NeoHomeStyle.
You may not:
-
Reproduce content without permission.
-
Use our brand name or logo without written consent.
-
Copy product images for commercial use.
Unauthorized use may result in legal action.
10. User Accounts
If you create an account on NeoHomeStyle, you are responsible for:
-
Maintaining confidentiality of login details.
-
Restricting access to your account.
-
All activities conducted under your account.
We reserve the right to suspend or terminate accounts that violate our Terms & Conditions.
11. Limitation of Liability
NeoHomeStyle shall not be liable for:
-
Indirect or incidental damages.
-
Loss of profits or revenue.
-
Delays in delivery.
-
Technical website errors or downtime.
All products are provided "as is" without warranties beyond manufacturer guarantees.
Our total liability shall not exceed the amount paid by the customer for the product in question.
12. Disclaimer
The website and its content are provided without warranties of any kind.
We do not guarantee:
-
Continuous, uninterrupted access.
-
Error-free operation.
-
That the website will be free from viruses.
Customers use the website at their own risk.
13. Privacy
Your use of NeoHomeStyle is also governed by our Privacy Policy.
We collect customer information for:
-
Order processing
-
Customer support
-
Marketing communications (with consent)
We do not sell or share personal data with unauthorized third parties.
14. Third-Party Links
Our website may contain links to third-party websites. NeoHomeStyle is not responsible for:
-
Content on third-party sites.
-
Their privacy practices.
-
Any transactions conducted through those websites.
Use third-party websites at your own discretion.
15. Force Majeure
NeoHomeStyle shall not be held responsible for delays or failure to perform due to circumstances beyond our control, including:
-
Natural disasters
-
Government restrictions
-
Pandemics
-
Transportation disruptions
-
Internet failures
16. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of NeoHomeStyle shall be subject to the jurisdiction of courts located in Nadia, West Bengal.
17. Indemnification
You agree to indemnify and hold harmless NeoHomeStyle, its owners, employees, and affiliates from any claims, damages, or expenses arising from:
-
Violation of these Terms
-
Misuse of the website
-
Breach of applicable laws
18. Termination
We reserve the right to terminate or suspend access to our website without prior notice if:
-
Terms & Conditions are violated.
-
Fraudulent activity is suspected.
-
Misuse of services occurs.
Termination does not affect any rights or obligations incurred prior to termination.
19. Changes to Terms
NeoHomeStyle may update these Terms & Conditions at any time. Updated versions will be posted on this page.
Customers are encouraged to review this page periodically.
20. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
NeoHomeStyle
📧 Email: neohomestyle@gmail.com
📞 Phone: 7908684925
📍 Address: Harachandrapur, PO – Matikumra, PS – Ranaghat, District – Nadia, West Bengal, Pin Code – 741201
By using www.neohomestyle.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.